Terms of service

BNB OFFICIAL

Welcome to BNB OFFICIAL. By accessing our website or placing an order, you agree to the following terms and conditions.

1. Use of Website

You agree not to use our website or products for any illegal, unauthorized, or prohibited purpose.

2. Product Condition

BNB OFFICIAL sells pre-owned, vintage, and curated items.

All products are:

  • Carefully cleaned

  • Inspected for quality

  • Clearly described with images and condition details

Minor signs of wear are normal and expected due to the nature of pre-owned items.

3. Pricing

All prices listed on our website are subject to change without prior notice. We reserve the right to update or correct pricing errors at any time.

4. Accuracy of Information

We make every effort to display accurate product descriptions, images, and sizing information.
However, slight variations in color, texture, or fit may occur due to lighting, screen settings, or product condition.

5. Order Acceptance

BNB OFFICIAL reserves the right to accept, reject, or cancel any order under the following conditions:

  • The product is out of stock

  • Incomplete or incorrect customer information

  • Suspicion of fraudulent activity

  • Failure to complete payment verification

An order is considered confirmed and completed only after payment verification (if applicable).

6. Payments & Order Confirmation

For advance or bank transfer payments:

  • Customers must share a clear screenshot of the payment confirmation via the provided contact method.

  • Orders will only be processed after payment screenshot verification.

  • Failure to provide proof of payment may result in order cancellation.

7. Returns & Refunds Policy

All sales are final.

BNB OFFICIAL follows a strict no return, no refund policy, due to the nature of curated items.

Returns or refunds will only be considered if:

  • The wrong item was delivered

  • The product condition significantly differs from the description

Any issue must be reported within 48 hours of delivery, along with photos or videos for verification.

8. Privacy

Customer information is kept confidential and is used only for:

  • Order processing

  • Delivery

  • Customer support

We do not sell, share, or misuse customer data.

9. Modifications

BNB OFFICIAL reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website implies acceptance of any changes.